Shipping Policy

This Shipping Policy applies to all orders placed at KelvaniPersonalCareMarket.com, operated by Rese Gig LLC (DBA KelvaniPersonalCareMar).

Free shipping on every order

Shipping is always free. Every order ships for $0.00, with no minimum purchase required.

Processing time

Orders are processed and shipped within 1-3 business days from our fulfillment address: 4711 34th St. N. Suite F, St. Petersburg, FL 33714. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after business hours or on weekends begin processing the next business day.

Delivery time

Once shipped, delivery typically takes 3-7 business days within the United States. Transit times can vary with carrier conditions, weather and holidays.

Where we ship

We currently ship to addresses in the contiguous United States only. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses or outside the USA.

Tracking

When your order ships, we email a tracking number to the address you provided at checkout. If you have not received it within 4 business days of ordering, please contact us.

Address accuracy

Please make sure your shipping address is complete and correct. If you notice a mistake, contact us right away at (844) 576-8416 or support@kelvanipersonalcaremarket.com. We cannot redirect a package once it has been handed to the carrier.

Lost or damaged packages

If your package arrives damaged or appears lost in transit, contact us within 30 days of the expected delivery date and we will work with you on a replacement or refund under our Refund Policy.

Contact

Rese Gig LLC, 8465 Elk Grove Florin Rd Ste 100 #2038, Elk Grove, CA 95624. Phone (844) 576-8416. Email support@kelvanipersonalcaremarket.com.